Contact Us

Dusty Dale keeps a tidy mailbox. Drop us a message below or email directly — we reply to every enquiry within 24 hours.

Send a Message

Thanks, partner — your message is on its way to the Saloon!

Studio Details

Email support@questmingle.com
Response Time Within 24 hours
Operating Company Quest Mingle Studios Ltd
Registered Office 264 Forest Street, Bristol, BS5 6TZ
Company Registration 19110384
Tax Reference GB649110351

Support FAQ

How quickly will I get a reply?
We aim to reply to all messages within 24 hours on working days. Our team spans Bristol, London, and Warsaw, so there's usually someone nearby your time zone.
My Trail Coins disappeared — what happened?
Trail Coins are stored in your browser session and reset when you refresh or close the tab — that's by design. If you have a Quest Mingle account, your saved balance is stored in your profile. Log in to restore it, or contact us if something looks wrong.
Can I request a feature or report a bug?
Absolutely — Tom and Kasper love a good bug report. Use the form on this page and describe what you were doing when the issue occurred. Screenshots are very helpful.
Is there a way to purchase Trail Coins?
No — and that's intentional. Quest Mingle is completely free. Trail Coins are virtual, have no monetary value, and are provided at no cost. There is no way to buy them and no way to spend real money on this site.