The short version: QuestMingle is a free social fantasy platform. We collect only what's needed to operate the site. We process no payment data — ever — because nothing is sold. Read on for the full picture.
1. Who We Are (Data Controller)
The data controller for questmingle.com is:
150 Edward Street, Brisbane QLD 4000
ACN 649 110 351
ABN 18 649 110 351
Contact us about privacy matters at support@questmingle.com.
2. What We Collect and Why
2.1 Information you give us
When you use the contact form we collect your name, email address, and message text. We use this only to respond to your enquiry. We do not add you to mailing lists without separate consent.
2.2 Information collected automatically
When you visit our site, our hosting infrastructure may log standard server data including your IP address, browser type, operating system, referring URL, and pages visited. This data is used for security and performance monitoring only. It is not used for individual profiling.
2.3 Cookies and similar technologies
We use a small number of cookies to operate the site correctly. Full details are in our Cookie Policy. In summary: essential cookies run the site; optional analytics cookies (if consented) help us understand aggregate usage. We set no advertising cookies and share no data with ad networks.
2.4 What we do NOT collect
We collect no payment card data, bank details, or financial information of any kind — because QuestMingle costs nothing and has no transactions. We also do not collect government ID, health data, or biometric data.
3. Legal Basis for Processing
- Contract / pre-contract: responding to your contact enquiries.
- Legitimate interests: operating and securing our website, aggregate analytics.
- Consent: optional analytics cookies (you can withdraw at any time via the cookie banner).
4. How We Share Your Data
We do not sell, rent, or trade your personal data. We share data only with:
- Hosting and infrastructure providers who process data on our behalf under data processing agreements.
- Analytics providers if you have consented to analytics cookies, under appropriate contractual safeguards.
- Authorities if required by law.
5. Data Retention
Contact form submissions are retained for up to 24 months or until your enquiry is resolved, whichever is sooner. Server logs are retained for up to 90 days. Analytics data (if applicable) is retained in aggregated form for up to 26 months.
6. Cookies
See our dedicated Cookie Policy for the full list of cookies we use, their purposes, and how to manage them.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request erasure of your data.
- Object to or restrict certain processing.
- Data portability (where applicable).
- Withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, email support@questmingle.com. We will respond within 30 days.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our site is served over HTTPS. However, no internet transmission is completely secure; please contact us immediately if you suspect any issue.
9. International Transfers
If personal data is transferred outside your country of residence, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authority.
10. Children
QuestMingle is intended for users aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top will reflect any changes. Continued use of the site after a policy update constitutes acceptance of the revised terms.
12. Contact
Privacy questions: support@questmingle.com. We aim to respond within one business day.